Payment can be made by Debit/Credit card, electronic bank transfer or cash. To secure a booking, a deposit of £75+vat is required for each day booked. Usually, a bank transfer is most convenient for this and our bank details will be supplied at the time of booking. We do not accept personal cheques. Where work is to be carried out by one of our carefully chosen partners, we reserve the right to ask for partial or full payment in advance for that aspect of the booking.
On the day the work is completed to your satisfaction, payment of the outstanding balance will be required in full. There are no exceptions to this. This can be made in cash, or using a Visa/MasterCard debit or credit card (unfortunately we cannot accept payment by American Express). If you would like to pay by bank transfer, this must be done in advance.
If the work being carried out is in relation to an issue involving a third party who have agreed to cover costs, for example a car dealership having washed your car against your instruction and causing damage in the process, or a nearby worksite contaminating your car with a chemical fallout, we would require payment to be made in full by yourself, and it will be your responsibility to reclaim your costs from the third party or insurance company. A VAT invoice will be supplied with a full breakdown of the works carried out.
For your peace of mind, Auto Curators are fully compliant and certified with the PCI DSS regulations relating to card payments, and the safe handling of your personal data.